IS

Horton, John J.

Topic Weight Topic Terms
0.252 states united employment compensation labor workers paper work extent findings increasing implications concerns relationship managerial
0.123 field work changes new years time change major period year end use past early century
0.122 electronic markets commerce market new efficiency suppliers internet changes marketplace analysis suggests b2b marketplaces industry

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Chen, Daniel L. 1
economics of IS 1 electronic commerce 1 field experiments 1 IT and new organizational forms 1

Articles (1)

Research Note‹Are Online Labor Markets Spot Markets for Tasks? A Field Experiment on the Behavioral Response to Wage Cuts (Information Systems Research, 2016)
Authors: Abstract:
    In some online labor markets, workers are paid by the task, choose what tasks to work on, and have little or no interaction with their (usually anonymous) buyer/employer. These markets look like true spot markets for tasks rather than markets for employment. Despite appearances, we find via a field experiment that workers act more like parties to an employment contract: workers quickly form wage reference points and react negatively to proposed wage cuts by quitting. However, they can be mollified with ÒreasonableÓ justifications for why wages are being cut, highlighting the importance of fairness considerations in their decision making. We find some evidence that ÒunreasonableÓ justifications for wage cuts reduce subsequent work quality. We also find that not explicitly presenting the worker with a decision about continuing to work eliminates Òquits,Ó with no apparent reduction in work quality. One interpretation for this finding is that workers have a strong expectation that they are party to a quasi-employment relationship where terms are not changed, and the default behavior is to continue working.